Sopra Steria UKVCAS [official partner of UK Visas & Immigration] for in-country extension or immigration or citizenship applications.

CORONAVIRUS (COVID-19) – 2nd Apr 2020 | UPDATE 2

The worldwide response to COVID-19 continues to affect the UK’s Visa and UK Immigration Service. As a result, the UK Visa and Citizenship Application Services (UKVCAS), led by Sopra Steria on behalf of UK Visas and Immigration (UKVI), has suspended all services to help protect the health and wellbeing of our customers and staff.

The suspension means that currently:

  • All our UKVCAS Service points are closed
  • We are unable to accept any new appointments
  • You are not able to reschedule future appointments at this time

This will remain under review with UKVI as the situation evolves and we will keep you informed via this website as to when bookings and services reopen.

Source :UKVCAS Service Point Status


If you have Coronavirus symptoms and should be self-isolating, or if you have Coronavirus, you must not attend your appointment. Please email with ‘COVID-19’ and your UAN in the subject to say that you cannot attend. We will refund your fee and will tell the Home Office.

UKVCAS Site Status

The following Sopra Steria UKVCAS locations will be closed due to the libraries from which they operate being shut by Local Authorities:

Sites First day of closure
Aberdeen 24th March 2020
Barbican 17th March 2020
Bedford 23rd March 2020
Bournemouth 23rd March 2020
Bradley Stoke 19th March 2020
Burnley 24th March 2020
Cambridge 18th March 2020
Canterbury 17th March 2020
Coventry 23rd March 2020
Eastbourne 23rd March 2020
Edmonton Green 21st March 2020
Enfield 21st March 2020
Gloucester 23rd March 2020
Hemel Hempstead 23rd March 2020
Ipswich 23rd March 2020
Liverpool 18th March 2020
Manchester (core) 23rd March 2020
Newcastle 20th March 2020
Newport 21st March 2020
Norwich 23rd March 2020
Nottingham 18th March 2020
Peterborough 21st March 2020
Preston 23rd March 2020
Reading 17th March 2020
Shoe Lane 17th March 2020
Stockport 19th March 2020
Stratford 20th March 2020
Taunton 18th March 2020
Wakefield 17th March 2020
Wolverhampton 23rd March 2020

All other sites are currently open
In the light of current advice, other library based services may close at short notice.

How does this affect me?

Customers affected by library closures do not need to take any action. Sopra Steria will automatically rebook their appointments at the same locations in 6 weeks time.
Customers are not to worry if their appointment has had to be rescheduled.
Sopra Steria are making the Home Office aware of all affected customers for records to be updated. No customers will be adversely impacted as a result of covid 19.
The health and safety of our customers, commercial partner staff and public health remains UKVI’s priority at this time.
Please keep monitoring this website for further updates. Applicants should also monitor their account, emails and voicemails.

Click here For latest updates on Corona Virus (Covid-19) in The UK


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