In light of the current COVID-19 situation, UKVCAS has suspended the service for the safety of their applicants and their staff.

The worldwide response to COVID-19 continues to affect the UK’s Visa and Immigration Service. As a result, the UK Visa and Citizenship Application Services (UKVCAS), led by Sopra Steria on behalf of UK Visas and Immigration (UKVI), has suspended all services to help protect the health and wellbeing of our customers and staff.

Read our article on Update on UK Covid-19: Impact on Sopra Steria UKVCAS

This will remain under review with UKVI as the situation evolves.

UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24th January 2020 may access a visa extension until 31st May 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

We are committed to offering the very best service to you our customers and will notify you of any changes to government guidance and news regarding the re-opening of our sites via our website.

How Does this Affect Me?

Customers with Existing Appointments

If you already have an existing appointment, you do not have to do anything. UKVCAS will automatically reschedule your appointment. Initially appointments will be rescheduled for 6 weeks ahead of your original appointment. Please monitor your UKVCAS account to find out when your new appointment has been scheduled for.

Use the following link to log on to your account at any time Log in to UKVCAS account.

If you can’t make the rescheduled appointment, you can cancel this online and receive a full refund. However, you will not be able to rebook until the online booking system reopens.

Alternatively, you can wait until the online booking system reopens when you will be able to see all available appointments.

Please regularly check this website for updates on the service status.

New Customers

New customers are being asked to register your account as normal at our website. You will receive a prompt to register, from the ‘Book your Appointment’ link on the UKVI pages of GOV.UK.

Please regularly check this website for further updates on the service status.

Impact on Visa Applications

UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24th January 2020 may access a visa extension until 31st May 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

Don’t worry if you can’t book an appointment or your appointment has had to be rescheduled. UKVCAS are making the Home Office (UKVI) aware of all affected customers for records to be updated.

Next Steps

Please keep checking this website for further updates and monitor your account and registered email.

Please note we will never contact you to ask for payment details

Click here for all Updates on Corona in UK.

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